Original topic:

A42 5G unrecognizable ring problem

(Topic created on: 04-03-2024 09:13 AM)
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JUBAYER95
Beginner Level 2
Options
Galaxy A
An unrecognizable ring keeps ringing until the mobile phone is switched off. I searched a lot and found no option to turn it off in the settings

1 Comment
Samsung_specialist
Community Manager
Options
Galaxy A

Try to run Safe Mode on your phone and check if the issue occurs in the safe mode, follow these steps:

Power off the phone.
Power on the phone. The Galaxy logo displays.
When the Samsung logo appears, press and hold the volume down button.
'Safe Mode' is displayed in the bottom left corner of the screen.
To exit Safe Mode, restart the phone. When it reboots, it will no longer be in Safe Mode.

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