Forgetnot
Beginner Level 2
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08-04-2025 05:24 PM in
Galaxy A
Hi.
I have a problem where my Galaxy A36 5G doesn't want to register my fingerprint. It goes to about 20% and doesn't register more than that. I bought the phone end of June and it hasn't worked since I first tried to use it. I ean different diagnostics, updated the software and did a soft restart, but nothing seems to work.
Does anyone else have yhe same problem or some advice?
3 Comments
ThembzA36
Active Level 4
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08-04-2025 09:05 PM in
Galaxy A
I'm using an A36 as well , mine works 100% . I actually registered all 3 fingers
jean1960
Active Level 2
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08-05-2025 07:17 AM in
Galaxy A
I owned an a33. Got some difficulty in registering fingerprints, then I learned to move my fingerprint over the sensor, in order for it to register all of my fingerprint. May be it has registered only 20% of your fingerprint, and this is why it stops...
Hopewelll
Beginner Level 2
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09-14-2025 01:14 PM in
Galaxy A
Hi.
I Also Can't Register My Fingerprint, It Stops At 20%
I Also Can't Register My Fingerprint, It Stops At 20%