Original topic:

A35 Battery Drain Issue & overheating Issue

(Topic created on: 08-26-2024 11:05 PM)
271 Views
G_pradeep
Active Level 1
Options
Galaxy A
I recently switched to A35 from M series. After using few days I noticed battery drain is the major issue in A35. By using 25W charger it took around 80mins to fully charged then it doesn't last 8hours also with normal usage. And if we use continuously upto 30+ mins it becomes overheat. Apart from these major issues everything is fine in A35. 

What I found best in A35?
1. Design
2. Smooth interface 
3. Best Display
4. Dolby Atmos

What I found Average in A35?
 Camera

What I found worse in A35?
1. Battery
2. Charging time
3. If we open whastapp selfie cam, it is worse than ever. Blurry images
4 Comments
GopalB
Active Level 3
Galaxy A
Same issues
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments, and taking your valuable feedback, We are continuously working to make our products better and more efficient.

As you are facing multiple issues on the device, we would request you to kindly share the log file. Also, share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve your issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy A
Your's most welcome to here.
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