Original topic:

A34

(Topic created on: 12-29-2024 09:33 AM)
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TarakMandalia
Active Level 3
Options
Galaxy A
# delete files in device care storage other folder
My A34 5G device care shows about 13.74GB storage kindly guide what files are they and how how to delete it
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Wodehouse
Expert Level 5
Galaxy A
The files are system files. Cache, user files, OS files etc.

If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊

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Aditya620051
Expert Level 5
Galaxy A
They're System files & you shouldn't clear them as they run your device.

If you're satisfied with my response then mark my solution resolved.

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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Based on your concern about the other storage in the device, I would like to inform you that the “Other” storage category contains data from apps you have installed on your smartphone or tablet. It includes items such as system files, cached data, and temporary files that do not fall into any other storage categories which unfortunately, cannot be removed.

I would like to inform you that you can reduce the data in the other storage by clearing the cache of the applications. This will reduce some storage. This storage mostly contains the system files, so storage can't be reduced.

● How to clear app data

Open Settings >> Tap Apps >> Tap the app you wish to clear data from.

Please note: if you delete files from an app you often use, the app will run slower.

Tap Storage >> Tap Clear cache or Clear data >> Clear data and clear cache selected.

Warm Regards,
Samsung Customer Support

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4 Comments
Solution
Wodehouse
Expert Level 5
Galaxy A
The files are system files. Cache, user files, OS files etc.

If this answered your query please tap 3 vertical dots to the right of my reply and tap resolved. Thank you 😊
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TarakMandalia
Active Level 3
Galaxy A
Kindly guide me how
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Solution
Aditya620051
Expert Level 5
Galaxy A
They're System files & you shouldn't clear them as they run your device.

If you're satisfied with my response then mark my solution resolved.
0 Likes
Solution
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

Based on your concern about the other storage in the device, I would like to inform you that the “Other” storage category contains data from apps you have installed on your smartphone or tablet. It includes items such as system files, cached data, and temporary files that do not fall into any other storage categories which unfortunately, cannot be removed.

I would like to inform you that you can reduce the data in the other storage by clearing the cache of the applications. This will reduce some storage. This storage mostly contains the system files, so storage can't be reduced.

● How to clear app data

Open Settings >> Tap Apps >> Tap the app you wish to clear data from.

Please note: if you delete files from an app you often use, the app will run slower.

Tap Storage >> Tap Clear cache or Clear data >> Clear data and clear cache selected.

Warm Regards,
Samsung Customer Support

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