Original topic:

A31 IS Performance very slowly ,Apps Sometimes not open

(Topic created on: 07-30-2021 10:36 PM)
MJMani47
Active Level 1
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Galaxy A
Slow performance 
6 Comments
알렌WithGalaxy
Expert Level 5
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Galaxy A
Ever Tried factory reset?

Backup data and factory reset
sgsamsungfan
Active Level 7
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Galaxy A
Nothing to do.....I think the processor incapable to handle the heavy UI
알렌WithGalaxy
Expert Level 5
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Galaxy A
Is one ui core heavy 😬
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sgsamsungfan
Active Level 7
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Galaxy A
Yes
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sgsamsungfan
Active Level 7
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Galaxy A
Actually it's not heavy....rather processor too outdated to handle android 11
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Samsung_Support2
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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