Original topic:

A31 Battery drain so fast?

(Topic created on: 07-23-2020 02:19 PM)
1901 Views
Shan02
Beginner Level 2
Options
Galaxy A
Can anyone  help me with this  issue..
0 Likes
4 Comments
DS23
Active Level 6
Galaxy A
avoid samsung to buy
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Battery drainage" issue kindly follow the given below steps:

1)Battery optimization:-Settings>Select Device Maintenance/Device Care>Optimize>Optimize all options like Battery, Storage and Memory
2) Close background running apps:-Tap on recent key and close the background running application.

 

For more information on "battery drainage" please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with the video or Screen-shots(which application is taking most of the battery). This will help us to further investigate and resolve your concern.  
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
RREDROSE
Active Level 4
Galaxy A
Camera features doesn't have slowmo video ..hyper lapse..image stability..paying 21500 is it worth ...where we get more camera features in other brands with 16000 price range..pls wake up 

In samsung a31
0 Likes
Samsung_mPW3XVU
Beginner Level 2
Galaxy A

Yas

0 Likes