After updating my A30 yesterday the gallery, music players are not showing my internal memory media. I restarted the phone several time but with no luck. The gallery and music player are showing only my external device data i.e sd card. Does anyone have such problem or m I the only one?
P.s my internal memory data is safe and I can only access those with file manager.
Please turn out to the feedback section on the Members app and raise an error report.
Kindly follow the steps as below:
Log in Samsung Members app > Click “+ button” at the bottom right > Click “Send feedback” > Click “Error reports” > Add detail of the issue and attach the system log data (click checkbox)
*When you abstract the log file. Please check off the pop-up message: log file delivered
