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Beginner Level 2
a30 fingerprint unlock delay is really getting on nerves. any solutions?
Current security patch level is of 1st Oct'19...
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Active Level 2
a50 fixed by update,check your system update
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Beginner Level 2
Checked. It displays system upto date 😕
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Active Level 1

I am facing the same problem. It has get very slow compare to two weeks before.

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Hi there,


Please perform the following steps:
> If any screen guard/tampered glass/protection film is available then first disable the fingerprint settings and then remove the screen guard.
> Once screen guard is removed now register the fingerprint again and check the issue.
> If problem does not get resolved, run the device in Safe mode and reconfigure the fingerprint.
> If issue still persists, create data backup and reset the device.
> Make sure to use the central fingerprint parts evenly when you register or scan fingerprint, so that all portions of fingerprint, including the center and corners have been fully scanned.

>Check for the latest device O/S (Scroll down Notification panel >Settings >Software Update >Download updates manually).

For further assistance, register your concern in Samsung members application (Open Samsung members app >> click on “+“icon > send feedback >> error report / ask question).

 

Regards,
Team Samsung Members

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