Original topic:

A30 camera issue

(Topic created on: 01-23-2020 05:04 PM)
18594 Views
justpranav
Active Level 6
Options
Galaxy A
After January security patch when I open camera or turn to video mode the image or video looks blurry and less sharp due to bug. Samsung please fix this issue
70 Comments
Tarunbabu1991
Active Level 10
Galaxy A
Facing same issue
sripavan
Beginner Level 2
Galaxy A
Me too
Galaxy A
i m not a issue. pls camera setting reset.
justpranav
Active Level 6
Galaxy A
I tried it
Fifita
Beginner Level 2
Galaxy A

I have the same problem of camera blurry ,on my samsun a30 ..did you find sollution 😷

Galaxy A
Please report it to Samsung as fast as possible
I have reported
More problem reports they will investigate further.
justpranav
Active Level 6
Galaxy A
I reported twice
Myasser2
Beginner Level 2
Galaxy A

I have the same problem since the last software update.

Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).

3) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.

4) Turn on/off the Auto flash as per requirement.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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