Original topic:

A30 camera issue

(Topic created on: 01-21-2020 02:21 AM)
19346 Views
justpranav
Active Level 7
Options
Galaxy A
After January security patch when I open camera or turn to video mode the image or video looks blurry and less sharp due to bug. Samsung please fix this issue
70 Comments
Tarunbabu1991
Expert Level 1
Galaxy A
Facing same issue
sripavan
Beginner Level 2
Galaxy A
Me too
Galaxy A
i m not a issue. pls camera setting reset.
justpranav
Active Level 7
Galaxy A
I tried it
Fifita
Active Level 1
Galaxy A

I have the same problem of camera blurry ,on my samsun a30 ..did you find sollution 😷

Galaxy A
Please report it to Samsung as fast as possible
I have reported
More problem reports they will investigate further.
justpranav
Active Level 7
Galaxy A
I reported twice
Myasser2
Beginner Level 2
Galaxy A

I have the same problem since the last software update.

Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

1) Clear the Cache of the camera (setting>>apps>>camera>>storage>>clear data and cache).

2) Perform the reset camera settings (Open camera app> Camera settings >reset setting).

3) Check the Picture size (Camera Capacity) in camera setting (It should be Max according to Camera Capacity) or check by changing the aspect ratio.

4) Turn on/off the Auto flash as per requirement.

For further assistance, register your concern in Samsung members app (click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,

Team Samsung Members

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