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Original topic:

A25 5g charging issue

(Topic created on: 04-15-2024 05:55 PM)
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0muzxffar
Active Level 1
Options
Galaxy A
I've just bought an A25 5g a months ago but today i cant charge the phone using the 25w Samsung charger. I plug the phone on another charger it charge but not on the Samsung charger. I plug another phone on the Samsung charger it charge. Please helpppp
5 Comments
NotAdmin
Active Level 10
Galaxy A
Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps
0muzxffar
Active Level 1
Galaxy A
Thxs
Tendai777
Active Level 10
Galaxy A
Strange
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RAGED
Active Level 5
Galaxy A
It seems there might be an issue with the Samsung charger specifically. Try to remove any debris that might be obstructing the connection to the charging port. Be gentle when cleaning the charging port
Nicky_sam03
Moderator
Moderator
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Galaxy A

Thank you for reaching out 0muzxffar,  apologies for the inconvenience caused.

The issue seems to be the charger. Have you tried the same charger on a different device to see if it will still not work?

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