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Original topic:

A22 5 g fingerprint sensor not working since update

(Topic created on: 09-10-2022 11:29 AM)
2003 Views
RossouwRonnie
Active Level 1
Options
Galaxy A
Since i update my a22 5g my finger print is no longer working on the system
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi RossouwRonnie, 

Thank you for reaching out to us and we apologize for the inconvenience.

Kindly note that your device may need to be booked in for software reload. Please go to the below link to locate the closest Authorized Service Centre to you.

https://www.samsung.com/za/support/service-centre/

0 Likes
Kabelo123456789
Beginner Level 2
Galaxy A
Still not working on the a21s
0 Likes
Trev_A
Beginner Level 2
Galaxy A

I have the same problem with my A22 5g since the recent update

ramudubey
Beginner Level 2
Galaxy A

is it working?..... same problem with my device

0 Likes
Members_Z5ygvTH
Beginner Level 2
Galaxy A

I am having the same problem. I have the same model. 

Members_Z5ygvTH
Beginner Level 2
Galaxy A

Please share me the solution if you find it. Thank you.

0 Likes
bobchoi
Beginner Level 2
Galaxy A

same on my A22 fingerprint not working, all relevant APPs have to manually login again.  I am going to buy other brand now after 4 Samsung, very disappointed, and also no Samsung Pay on A22

Chris782
Beginner Level 2
Galaxy A

I have the same problem, since Update

0 Likes
Khalil1984
Beginner Level 2
Galaxy A

I have also noticed the same problem since the software update.  However, once you restart the phone, the fingerprint works for a few hours then stops again. If anyone knows a permanent fix, please share.

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Rhys1
Beginner Level 2
Galaxy A

Same I have samsung a22 5g and since I have updated it the fingerprint scanner stoped working and won't respond, I have optimised it and done checks and it won't respond