Original topic:

A21S Home screen wallpaper is not staying for longer than a minute.

(Topic created on: 03-25-2021 04:31 PM)
195 Views
Deep99
Beginner Level 2
Options
Galaxy A
I'm using Samsung Galaxy A21S. From last couple of days , my home screen wallpaper is not working properly. It is staying for few seconds and getting vanished automatically and showing a black home screen after that. 

Anyone has faced similar issue or can help on how to fix the issue. Thanks 
5 Comments
Ehsank
Expert Level 5
Galaxy A
You can try these steps

A. Reset App Preferences.
Settings >Apps> Tap on Top Right 3Dots and select Reset App preferences.

B. Go to settings >general Management >reset>reset settings.

(NOTE : Reset settings/ Reset App preferences, change all settings to default)
Deep99
Beginner Level 2
Galaxy A
Thanks but the issue is still there.
Ehsank
Expert Level 5
Galaxy A
So once Reboot in a safemode and lets see

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Screenshot_20200815-223930_Samsung Members_59466.jpg

Screenshot_20200815-223913_Samsung Members_59464.jpg

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BannaRajput
Active Level 6
Galaxy A
First apply another (from your gallery) wallpaper.
Now power of and clean cache data
For clean cache data- hold power and volume up key and there you find option.
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Samsung_Support1
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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