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Original topic:

A10s

(Topic created on: 02-24-2022 06:55 PM)
Limose
Beginner Level 3
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Galaxy A
Hi everyone 

So my A10s has a glitching problem and now it only charges when it's completely off. So I wanted to buy the A22 5G but I'm worried I will be forced to buy another phone after two years 
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Tsogo_sam05
Moderator
Moderator
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Galaxy A

Hi, Limose backup your data and reset your phone to factory.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select Accounts and backup
4. Select Backup.

You can also backup and update using Samsung Smart switch. Herewith Smart switch link:

https://www.samsung.com/za/support/smart-switch/

Install the program on your computer and connect your phone to your computer using an Original Samsung cable and follow the prompts.

1. From the home screen, swipe either up or down to access apps.
2. Select Settings.
3. Select General Management.
4. Select Reset.
5. Select Factory data Reset.
6. Tap Reset.

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