Original topic:

A10 multitouch problem

(Topic created on: 04-29-2021 06:48 AM)
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smileyguy
Beginner Level 2
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Galaxy A

I have an A10 that both screen and magazine broke, and i sent it to someone to fix the screen and magazine, after it's back i couldn't play games/drag apps normally at all, like it allowed 1 touch at a time but when i used a multitouch tester it allowed 5 touches. (note: the screen/magazine were not the original since it was for 500, and the original was for 750, is it because the screen wasn't original? and is there a way for me to fix it without changing the screen?)

4 Comments
Samsung_specialist
Community Manager
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Galaxy A

Hi, 

 

It would be best to bring the devices to a Samsung Service Center to have the devices checked out. 

Check out this link for more details https://www.samsung.com/ae/support/service-center/ 

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Ruïn
Active Level 1
Galaxy A

Same goes for me when I do the test I can use 5 fingers bur in games I can't even use 2 ate the same time 

Ibrahim52
Beginner Level 2
Galaxy A

Same here

NO-ONES
Beginner Level 4
Galaxy A

Same here as well

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