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Original topic:

A06 Biometric Verification Problem - Solution

(Topic created on: 01-28-2025 09:57 AM)
381 Views
MAK_09
Active Level 3
Options
Galaxy A
Many people are complaining about unsuccessful biometric verification in using banking apps in Pakistan on Samsung A06. I also suffered from same problem and after many attempts, I have found a solution. 

1. Use plain white background for scanning like plain sheet of paper
2. Scan inside room with normal white lighting
3. Do not scan under sun in daylight or outside
4. Try to hold your hand and phone still while scanning
5. No other object should be visible in camera frame just hand and white background
6. Phone flash should automaticaly turn on while scanning
7. Bend your hand in such a way that shadow of your palm must be on the fingers and it will be removed when flashlight will turn on (this part is critical and without it prints will not scan)
8. All fingers should be inside hand frame and not cutting from the edges of the frame

The issue is unknown but due to some reason the camera of this phone is not picking up the finger prints easily but if you follow steps above you may succeed like I did.
Good Luck!

#A06_Biometric_Issue
20 Comments
ShahidAslam
Active Level 4
Galaxy A
You've to unlinked the previous device as well before registering a new one. Call their helpline. Once upon a time, I've the same issue, but it was resolved by contacting their helpline. I think a few YouTubers are spreading this **bleep** which is nothing to do with reality.
0 Likes
MAK_09
Active Level 3
Galaxy A
Do you have Galaxy A06?
0 Likes
ShahidAslam
Active Level 4
Galaxy A
Yes: I owned it once.
0 Likes
MAK_09
Active Level 3
Galaxy A
And no issue in fingerprint capture from camera using banking apps like easypaisa, HBL etc? 👇IMG-20250127-WA0000_1000012884_1738688910.jpg
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ShahidAslam
Active Level 4
Galaxy A
I had initially, but get resolved it when I contacted and unlinked the previous device.
zawar1234567
Beginner Level 2
Galaxy A
Wi-Fi
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zawar1234567
Beginner Level 2
Galaxy A
Zawar
0 Likes
moonbutt20
Beginner Level 2
Galaxy A
Issue not resolv3d
0 Likes
MAK_09
Active Level 3
Galaxy A
What have you tried?
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