Original topic:

A 7 2017 slow 4 g

(Topic created on: 06-28-2020 09:38 PM)
327 Views
Victorgladun87
Beginner Level 2
Options
Galaxy A

I have a bad experience with my galaxy a7 2017.when i put two sim in the phone the internet speed 4g drops drastincly.Please help me with this issue.thank you in advance

3 Comments
MohammedSijah
Expert Level 1
Galaxy A
Goto Settings>Connections>Mobile networks> Network mode.
Select LTE/3G/2G for your 'data sim' and '2G' only for your second sim. Hope this solves your issue. Thank you.
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Samsung_specialist
Community Manager
Options
Galaxy A

Hey there,

Please visit the nearest service center for the phone to be checked by our team.

https://www.samsung.com/ae/support/service-center/

Thank you

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a72017niy
Active Level 1
Galaxy A

After 2nd security patch june 2020.4g connection solved for me same problem.please check..for update on your device A7 2017  

Security patch level :1 june 2020

size 37.81 MB

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