Original topic:

A 50 fingerprint scanner

(Topic created on: 06-20-2020 08:55 PM)
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2pintoo
Beginner Level 3
Options
Galaxy A
Whenever a new update comes, I update my phone only with the hope that. Right now my fingerprint scanner will work fine but after some time it starts working very poorly. Please Solve My Problem. #$_
5 Comments
1994divu
Active Level 2
Galaxy A
same here bro
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Galaxy A
Fingerprint scanning in A50 has been improved brother, just try to remove screen protector and then register your finger impressions you will feel the change and speed.It will also decrease the error rate of mismatch.
2pintoo
Beginner Level 3
Galaxy A
ok..
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Galaxy A
mine working fine in dim light . but
in direct sunlight it fcuks.2 out of 10 times gets unlocked
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. To improve recognition performance, register fingerprints of the hand used most often to perform tasks on the device.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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