Original topic:

A 50 S COMPLAINT

(Topic created on: 08-29-2021 08:51 AM)
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sachin krishnan
Beginner Level 2
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Galaxy A

I purchased  galaxy A 50 S  on march 2020. IT showed failure to charge ,gave to authorized service center.Replaced the charging point,still the problem persisted, They told to replace the mother board which will cost 8.5k.

why so much complaint is comming on mother bord  of samsung now a days,..Is  yourpeople  keeping a motherboard which will work only for  the warrenty time,after that you want the customer to  purchase a new motherboard or purchase a  new mobile.

This is the first time  a device is showing  complaint with in 15 months of purchase after investing 22k .I Had used the brands of Nokia ,Asus  and Sony, all last for more than 3 years of usage 

3 Comments
SrajTech
Expert Level 5
Galaxy A
Please raise this matter on social media, especially twitter, we need to do that in bulk
Galaxy A
COMPLAINT ON CONSUMER FORUM OR CONSUMER COURT[NEAREST] !
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Galaxy A

Dear Samsung Member,   

Greetings from Samsung Customer Support!   

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support       

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