Hsn3
Beginner Level 4
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Galaxy A

My phone samsung a6 plus has 4 gb ram  and 64 bit architect processcer in the begining but after pie update it becomes 32 bit i dont like it 

Even samsung M30 with 3 gb ram has 64 bit architecture then why you have updated our phone with 32 bit processer its cheating i am not able to play so many games.if things go this then i have to leave samsung.i am using samsung phones from 10 years but i am very disapponted with this act.i thought you will provide 64 bit architecture with android 10 update but i was wrong.please try to resolve this issue and dont give bot like reply.

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4 Comments
帕里克
Active Level 10
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Galaxy A
funny. how they can change ur h/w by updating software? someone is making u fool or ....
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Anikroyale
Expert Level 5
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Galaxy A
Apparently 32 bit software can be installed on 64 bit CPU, but what this guy is speaking here ia totally nonsense.
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Harish333
Active Level 7
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Galaxy A
a6 plus never ran on any 64 bit firmware its always 32 bit and theres no way they will be updating it to 64 bit firmware(they can but they wont)..
some moto g series phone ran on 32 bit firmware later updatef to 64 bit firmware so its possible but samsung wont do it
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Samsung_Support3
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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