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05-03-2024 11:46 PM in
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05-04-2024 09:01 AM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
As per your query, you are unable to use 5G on your device kindly visit the given links to resolve your issue.
How to use 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/
Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.
In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support