Original topic:

5G not working

(Topic created on: a month ago)
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Marimuthuofl
Active Level 3
Options
Galaxy A
5G not working in Samsung A54. Also in 4G have full tower but when call connect voice breaking, Not able to here the voice to both. But same sim working good in other mobile.
Recently got more issues in Samsung A54.
Worst Samsung. I complained lot about quality as well as software problems. But there is no improvement or solution. Please anyone do anything for call quality. Because this is very essential.
13 Comments
Kuldip_india
Expert Level 5
Galaxy A
My sister have Galaxy A54. 5G is working superb non-stop. No any issues related with 5G or calling. A54 is a good phone.
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issues.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

In case the issue still occurs, kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Marimuthuofl
Active Level 3
Galaxy A
I visited service center 4 to 5 time for display issue. That problem also not rectified from your end. Then how to trust Samsung.
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jenniy
Active Level 6
Galaxy A
I am using a54 device
One issues
I'm not connecting wifi or not on but about phone
Status information Phone wifi mac address ip show address why please reply humble request
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Marimuthuofl
Active Level 3
Galaxy A
Go to settings >> Apps>>
Search wifi then clear all data to all wifi related apps and services.
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jenniy
Active Level 6
Galaxy A
All clear
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jenniy
Active Level 6
Galaxy A
I'm not connecting wifi then why phone wifi mac address code are show on my device
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sudhakar35gm
Active Level 10
Galaxy A
Keep it in 4G only mode during travel.
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sudhakar35gm
Active Level 10
Galaxy A
Try the SIM in another phone.

Connect to some other band.

Dial *#0011# and select the SIM. See the band now.

Enable flight mode for 15 seconds. Disable flight mode.

Dial *#0011# and see the band again.

Try calling now.
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