5G Network Problem

[LaljiThakor08]

5G turns off when the mobile gets hot Then when it cools down, 5G turns on This problem is in samsung A34 and A54

[goodthings]

Please don't bothered about this issue. It's common, and it's essential for your's device safely . If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[SOHAM_VARTAK]

See tbh A34 and A54 use your 4G network chip to deliver you 5G network soo when ever your device gets hot it's motherboard get heated up soo to cool it it changes your network type and close's other apps to cool it once it reaches a desired temperature the device will again turn on 5G

[Prasad0507]

Which SIM is used.

[SOHAM_VARTAK]

U can use any sim I used jio airtel and Vodafone but results are same

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that while 5G devices work with both LTE and 5G networks, they may consume more battery and generate more heat compared to LTE devices. High-speed processing for heavy data can lead to increased energy usage and device heating. If your device gets too hot, our safety algorithm may limit performance and switch to 4G temporarily to prevent overheating. This is normal and helps maintain device performance.

In this case, please wait for the device to get cool down for a while and then use the device again. If the 5G device gets cooled down to a specific temperature, the device will connect to the 5G network again.

Warm Regards,
Samsung Customer Support