Original topic:

4G LTE network issue in Galaxy A7 (2018).

(Topic created on: 04-14-2019 01:18 PM)
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lakmal1992
Active Level 2
Options
Galaxy A
After I installed android pie update on my Samsung Galaxy A7 (2018) phone I can't use 4G LTE signal to connect with internet. 

My country is Sri Lanka and I installed Android Pie Update on 12th April 2019.

I tried to reset the network setting to default,  flight mode on / off. But the problem couldn't solve. 

Can you please help me to solve this problem.
12 Comments
lakmal1992
Active Level 2
Galaxy A
yes. that issue is due to the software update. I am also using 2G/3G mode to use internet. when it change to 4G/3G/2G mode, 4G signal is enabled. but I can't acess the internet. Do you find a solution for this matter
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Galaxy A
reset your device or contact Samsung live chat support for more information.
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saikodali
Active Level 7
Galaxy A
change networking services
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