Original topic:

🌡️Heating Issues...♨️♨️

(Topic created on: 04-19-2020 09:33 AM)
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GalaxyGuru
Active Level 6
Options
Galaxy A
Is there any Solution for severe heating in samsung galaxy A70?

While watching videos in Youtube, after 5 mins device get abnormal heat.There is not other apps running in background & also no Bluetooth,GPS is on.

Is there any benefit for running *#0228# ?

Is this scenario is normal.The intensity of this hiked after android 10 update.Seeking adaptable solutions from this community experts.
5 Comments
Dice66
Active Level 6
Galaxy A
The issue is with the software update mostly they'll fix it with a patch soon
GalaxyGuru
Active Level 6
Galaxy A
That's my wish too😍
Galaxy A
This is the update issue, wait for next update, hope it will come soon.
cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please be assured and to resolve "Overheating" issue please follow the below given steps:

1)Uninstall the unnecessary apps.

overheating--Follow the link for more details :- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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GalaxyGuru
Active Level 6
Galaxy A
already done the above procedures. No improvements
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