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10-26-2020 10:42 PM in
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10-27-2020 11:22 PM (Last edited 10-27-2020 11:35 PM ) in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
We have acknowledge your query. Here is the basic step to resolve the problem.
* Check device volume settings if its full or not.
If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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10-28-2020 12:30 AM in
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10-28-2020 06:12 PM in
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