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Original topic:

videos are getting color tint while playing

(Topic created on: 11-30-2020 02:17 PM)
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HariShKasaRla
Beginner Level 2
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After updating to UI 3.0 beta getting video color tint all videos please fix ASAP
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5 Comments
jackyjunaid
Beginner Level 2
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I have also been facing this issue. Have reported the error.
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S_Kumar73
Expert Level 5
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yes. like this

Screenshot_20201127-085024_WhatsApp.jpg

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HarishNayaka
Active Level 5
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i am also facing same problem in note 10 plus
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lloydm
Active Level 6
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many are facing similar issues... hopefully samsung will fix this issue in next update...
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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