- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2020 11:11 AM in
Discussions- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2020 11:23 AM in
Discussions- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
11-30-2020 11:46 AM in
Discussions- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
12-01-2020 10:02 AM in
Discussions- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
12-01-2020 01:28 PM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Try restarting your device.
* Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.
If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support