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Original topic:

update error

(Topic created on: 12-01-2020 01:28 PM)
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Sumit1700
Active Level 3
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Unable to update tgis two apps shown in screebshot

image


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4 Comments
xAxKx4x7x
Active Level 4
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Force stop, uninstall and reinstall. That should work
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Sumit1700
Active Level 3
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Still cant update
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sundword
Active Level 3
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update using samsung store
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IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Try restarting your device.

 

* Clear data of the play store
Settings > Apps > Google Play Store > Storage > Clear Data > Delete.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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