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Original topic:

slow motion issue

(Topic created on: 01-02-2021 02:04 PM)
solucisvalan
Beginner Level 2
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I have a slow motion issue it looks choppy/laggy like some kind of cheap mobile on my note 10 even at bright day time light  ..
Is there anyone else facing this issue..kindly help me out 
5 Comments
MaulikHerma
Active Level 3
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facing same issue here with my N10+
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Abhiyanshu
Active Level 5
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+1
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Avi2288
Active Level 1
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yes same issue
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Dhananjayan
Active Level 3
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Me too facing same issue. Mine is note 10+. Just while using slow mo and super slow mo, camera quality is very very bad. Screen is flickering.
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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