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Original topic:

show call regarding in samsung music

(Topic created on: 11-05-2020 09:50 AM)
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ZUBAIRSHAFIMULLA
Active Level 4
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Hi guys. After updating beta my call regarding show in samsung music... any solution? 
3 Comments
ksrdj
Active Level 5
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yes even I faced that issue . use vlc media player to open call recording.
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Samsungravidj
Active Level 2
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please don't let this happen as it will unnecessarily complicated things call recording and music should be separate Samsung already has a very intelligent and intuitive way of displaying call recordings India call logs and providing easy access to the recorded file also from there no need to further complicate things with adding it to visibility with Samsung music
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