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12-22-2020 06:15 PM in
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12-22-2020 08:21 PM in
DiscussionsFollow the below step;
Go to setting > App > Samsung Member > Storage > Clear Cache
Hope it will work 💪👷
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12-23-2020 12:43 AM in
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12-23-2020 06:23 PM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support