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Original topic:

overheating issues

(Topic created on: 11-10-2020 10:29 AM)
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Devgan
Beginner Level 4
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After the update of Beta2 the battery discharges very fast and the mobile heats up a lot... kindly fix this issue in the next update.. thxxx
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lokesh17
Beginner Level 2
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overheating, frame drops in gaming glitches,battery draining
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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