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Original topic:

note 20 ultra 5g camera problem

(Topic created on: 11-12-2020 05:36 PM)
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jerry777
Active Level 1
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Some times camera lagging and automatically shutting down, phone also over heat that time.
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Stanleymilan7
Active Level 3
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same to same problem
dsk9
Active Level 5
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same issue
IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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