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Original topic:

not charging

(Topic created on: 11-05-2020 12:05 PM)
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chinnavarun
Active Level 4
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i kept charging for 3hours but still battery not 100%. while connecting to cjarger it showing super fast charhing later its showing normal charging... i kept charging on 38% aftr 2hrs its showing 58%.
plz find battry details

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2 Comments
surajmanju
Active Level 3
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restart the phone it will show properly
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IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/battery-not-charged-charging-related-issue/#:~:tex...

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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