Original topic:

lock screen, Data & network issue, battery is ok

(Topic created on: 09-28-2023 03:26 PM)
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Vamsi9595
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After opening lockscreen options. To edit it is showing app is crashing
Network doesn't work becomes idle for sometime. We have to wait and sometimes turn on flight mode for refreshing networks. Same with data speeds also. 
No battery Battery issues found
Some apps are not compitable.. Even in good lock soke are not compitable
System stays stuck. For few seconds. It should be resolved. 
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IndiaBetaTeam
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Dear Samsung member,

Greetings from Samsung customer support.

Kindly share logs just at the time of the issue occurring as without logs issue cannot be analyzed this issue. Please share the complete issue description, please share video/image, logs, and report issues just at the time of occurring with the video.

To attach the log file:- Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report. This will help us to further investigate and resolve your concern.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
India Beta Team

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