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Original topic:

heating issues while using camera

(Topic created on: 10-27-2020 08:54 AM)
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thousandhorizons
Beginner Level 3
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It was fine in 2.5, but in 3.0 beta update it heats like stove can't use camera for more than 5 minutes, anyone else facing the same issue
8 Comments
RohanVIP
Active Level 5
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i have same issue
anbk
Active Level 3
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Yes i have noticed that aswell
Coolkarni
Active Level 6
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Guess almost everyone is facing this issue.
Ishantts
Active Level 3
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same issue. camera too unstable and jittery. like is hangs, if you click 3-4 pics
SudhirSahani
Active Level 7
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same here
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yes..I have this issue before beta
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Drvkc
Active Level 2
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focus issues and phone overheating on camera usage after updating to UI 3.0.
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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