colour problem with videos on instagram and facebook

[Mayank82]

Some videos (sometimes) have a magenta greenish fade to them when played on instagram and facebook. This wasn't the case before the beta update for one ui 3.0

[VishDureja]

True! I'm facing the same issue ☹️

[sumansannyasi]

yes, its true, i also faceing same issue .

[lloydm]

I have the same problem...

[karran]

same problem faced in my Note 10 +

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the below mentioned steps to resolve the issue:

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support