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Original topic:

camera

(Topic created on: 11-10-2020 12:07 PM)
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shibi
Active Level 3
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After the beta updation camera not working properly. If we take a still photo, it goes to video mode .
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SamPro
Active Level 8
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please post it in the beta feedback section so that samsung gets to know about it and start working in bug fix
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IndiaBetaTeam
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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