shibi
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11-09-2020 09:12 AM in
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After the beta updation camera not working properly. If we take a still photo, it goes to video mode .
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SamPro
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11-10-2020 12:03 AM in
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please post it in the beta feedback section so that samsung gets to know about it and start working in bug fix
IndiaBetaTeam
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11-10-2020 12:07 PM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.
If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support