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Original topic:

camera zoom

(Topic created on: 11-30-2020 02:12 PM)
91 Views
akkiqadri
Beginner Level 3
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HELLO GUYS

AFTER THE BETA UPDATE I ZOOMED FROM MY PHONES CAMERA AND DURING THE ZOOMING SOME GREEN COLOR SHADES ARE COMING ON A SCREEN 

PLEASE UPDATE IF THAT'S HAPPENING WITH YOU TOO
5 Comments
Ashish002
Active Level 4
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yes, its a bug, already reported as an error
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lloydm
Active Level 6
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yes same happening on my phone also...
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nanigoudk
Active Level 2
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yes some green color is coming while changing camera modes
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IndiaBetaTeam
Moderator
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Dear Samsung Member,


Greetings from Samsung Customer Support!

 

Please perform the below mentioned steps to resolve the issue:

 

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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AbhijithAshok
Active Level 7
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I'm experiencing the same and many users already reported the error.. hope they will fix the issue in future updates
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