beta software downloading problem

[PrashantMoreMAH]

Unable to update software.  Beta update  software is not downloading. 

[IndiaBetaTeam · Accepted solution]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support