battery

[Nishant2503]

My battery jumped from 15% to 11% to 1% i a span of less than 2 minutes, and by jumped i mean went directly from 15 to 11 to 1, nothing in between

[vashisthsahil007]

how old is your phone?

[Nishant2503]

about 2 years...bought it as soon as it launched

[LuciferMorningstarr]

Try to drain to zero and charge it till 100% while keeping the phone off. Then drain it again to 0 & repeat the process. Now check what happens at 15%. This is to calibrate the battery. I am not sure it works as I am a bit skeptical of calibration methods. But try it anyway. Also there are apps available to drain battery faster so you don't need to wait for it to touch zero

[Arjun1698]

This should work.

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

Note: Please fill out the below two items in detail when registering error report on Samsung members.

1. Point of rapid discharge
(Example: 7: 00 pm to 10: 00 pm last night)

2. Detailed description in case of rapid discharge
(Example: I felt a rapid discharge when I came home while reading feeds on Instagram and watching video on YouTube. )

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support