SageSummer
Active Level 7
Battery life is now now very bad after beta 2. It just give 4 hours of screen on time. Even when my phone is idle, battery is draining. If I keep my phone at 100% charge in night, then morning it will be at 75%. WTF is this. And the charging time is so long and inaccurate now. Very frustrating. 

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2 Comments
Praveen2401
Active Level 5
same here

Screenshot_20201222-203509_Device care_38355.jpg

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IndiaBetaTeam
Moderator
Moderator

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/

 

If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.

 

Note: Please fill out the below two items in detail when registering error report on Samsung members.

1. Point of rapid discharge
(Example: 7: 00 pm to 10: 00 pm last night)

2. Detailed description in case of rapid discharge
(Example: I felt a rapid discharge when I came home while reading feeds on Instagram and watching video on YouTube. )


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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