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11-27-2023 10:25 AM in
DiscussionsDear Samsung member,
Greetings from Samsung customer support.
It is not possible to provide a specific date for publishing the release version. The release version will be provided as soon as Beta feedback is analyzed and improvements are implemented. Until then, you can continue to use the Beta software version and update your device to the official release version once it is made available.
kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.
To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
Warm Regards,
Samsung Customer Support
