Whatsapp video colour distortion on sharing

[DrVahi]

On sharing videos on whatsapp, colours has been distorted.

Any one facing same issue ?

Cover image

[JARVIS002]

Yes Many users

[MiracleABHI]

Yes i have the green line on the left side of my screen when I share via whatsap

[Rahul261982]

I have green line at bottom of video

[NripenGhosh]

Yes, I also have the same issue. If I made any screen recording and after editing the video when I shared in whatsapp, the video file was fully corrupted

[AlinaIslam]

I'm having the same issue.

[AshishYadav89]

Record videos in UHD 30 with HEVC enabled. That resolved this issue for me.

[Designer43]

Same issue with me

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team

[NripenGhosh]

@indiabeya team

Hi sir i did everything like clear cache clear data, even Uninstall also, but again the Same problem happens only with whatsapp