Video corrupted in Wats app chat and Status

[Tarunvats33]

After sending video in chat n status, it got corrupted..

Anyone also facing the same issue or fix availability??

[sawan07]

Same problem.. there's a green line some time, some time it gets all distorted..

[Ríshu]

Open video in gallery select edit then resolution and turn on hevc and then save as copy

Now if u send it on whatsapp it will be fine

[Tarunvats33]

Hey, thanks for suggestion but it doesn't works in wats app status.. bad luck..

[IndiaBetaTeam]

Dear Samsung Member,

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below:
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, you can perform the below-mentioned step:

* Check app cache: Clear cache memory of a particular application: Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

Thank you for being our valued customer.

Warm Regards,
India Beta Team