NADS3008
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12-04-2020 12:51 PM in
Discussions
VOICE NOTES : WHILE SENDING VOICE NOTES THRU WHATS APP ...AFTER UPDATING TO UI 3.0 THE VOICE IS GETTING CRACKED AND THE PERSON WHO RECIEVE NOT ABLE TO HEAR ANYTHING
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IndiaBetaTeam
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12-07-2020 03:27 PM in
DiscussionsDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.
If the issue still persists, kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support