Original topic:

Unable to use any application in secure folder

(Topic created on: 10-30-2023 09:34 PM)
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Shubham_sony
Active Level 5
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after this beta update 8.0 i am unable to use any apps in secure folder all apps are crashing. please fix this issue. my device freezes for 1 or 2 minutes it doesn't work. please fix this issue 



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3 Comments
utkarshpuri
Active Level 3
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yes I have faced this bug to. the workaround is to uninstall updates of android webview.
Shubham_sony
Active Level 5
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yes exactly
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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Without a log file we cannot analyze this issue, Also share video clips and images for better understanding and report this issue with the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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