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Original topic:

Unable to Download

(Topic created on: 01-08-2021 10:23 AM)
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JayantaD
Active Level 5
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I couldn't download the latest update. It doesn't matter whether connect to wifi or mobile data. Talked to Customer Care. They told me to visit Service Center. This happened last month also when 2nd beta released. Then I visit Service Center. Now again seeing this issue. 


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IndiaBetaTeam
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Dear Samsung Member,

Greetings from Samsung Customer Support!

 

We would like to inform you that in order to further analyze your concern kindly send system log file using Samsung member application i.e. Samsung member BETA app > BETA feedback > Send feedback > Error report > Collect log files > attach.


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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