Original topic:

Superfast/Fast Charging not working

(Topic created on: 10-03-2022 12:48 PM)
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BichAman
Active Level 6
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Hello, I'm on S21 Ultra and I'm using the beta Android 13 on my phone. It's not fast charging the phone. I'm getting fast charging for 2 seconds after connecting and later it changing the status to to charging. Everyone is facing the same issue?

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18 Comments
BichAman
Active Level 6
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Thanks for the feedback
itissalimkhan
Active Level 5
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It is fast charging afaik, it's just the text thats not updating
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BichAman
Active Level 6
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Thanks for the feedback
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yash413
Beginner Level 3
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I am also facing same , in s21
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BichAman
Active Level 6
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I think it's normal, check the charging speed
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IndiaBetaTeam
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Dear Samsung Member, 

Greetings from India Beta Team!

We acknowledge your feedback.
However, we request you to please report this feedback in the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report an error is as below: 
Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report

In the meanwhile, Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

Thank you for being our valued customer.

Warm Regards,
India Beta Team

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BichAman
Active Level 6
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I did reported many bugs but I'm unable to send a proper log due to the weak network. Your team keep saying me to send the proper log but the this app **bleep** when it's time upload a log, we don't get resend and retry option, we don't get to see how many percentage is completed. we need a proper different app where we can pause the log if the network is slow
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surjn
Active Level 6
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Super fast charging on notification panel Screenshot_20221014_164913_Video Player.jpg
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BichAman
Active Level 6
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Strange, some users aren't getting it
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